HEALTHCARE & AGING SERVICES · SINCE 2009
Expense reduction built exclusively for Healthcare and Aging Services.
Expense Consulting serves Healthcare and Aging Services organizations exclusively: Acute Care, Post-Acute Care, PACE, Life Plan Communities, and Seniors Housing and services. Our seasoned professionals have run the departments, negotiated the contracts, and managed the vendors we review. That is why our findings turn into realized savings, not theoretical suggestions.
$150M+
CLIENT SAVINGS
1700+
PROJECTS COMPLETED
18%
AVERAGE SAVINGS
OUR MISSION
Lower your costs. Strengthen your partnerships.
We help you reduce costs by establishing more equitable agreements with the service providers your operation depends on. We pinpoint opportunities for improved rates, prevent over-servicing, and align service levels with what your organization actually needs, with findings presented in a format ready for your approval.
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The result is meaningful bottom-line and mission impact for you, and a healthier, more transparent relationship with the vendor partners who serve your residents and patients every day.
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THE IMPACT OF A REVIEW
Most provider organizations underestimate the savings hidden in their key expense areas. Since 2009 we have analyzed billions of dollars in healthcare spend across more than 40 expense categories, returning over $150 million to our clients without compromising quality or service. For not-for-profit providers, every recovered dollar goes back to the mission.​
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An engagement asks very little of your team’s time from start to finish, and the savings returned make those hours some of the most valuable your organization spends all year.
A DIFFERENT KIND OF FIRM
We know why Healthcare and Aging Services leaders are skeptical of cost consultants.
Too many firms parachute in with junior analysts, squeeze vendors until relationships break, take a fee, and disappear before the consequences surface.
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We built Expense Consulting to be the opposite. Our team is made up of seasoned industry professionals who understand that your vendors are partners in care delivery, not line items to be slashed. We retain the incumbent vendor in roughly 90% of our projects, we never recommend a change that would touch quality or the resident and patient experience, and we stay engaged for years to make sure projected savings become realized savings.
FOCUS
We do not review spend for retailers, manufacturers, or office parks. Every engagement since 2009 has served a Senior Living or Aging Services organization, so our benchmarks reflect your market, your regulations, and the care needs of those you serve.
EXPERIENCE
Our analysts have run dining programs, managed facilities, administered pharmacy contracts, and led finance teams inside provider organizations. They negotiate from experience, not from a script.
ALIGNMENT
We are paid on contingency as a percentage of savings you realize. Opportunity analyses are free, and studies that find no savings carry no fee. If we don't find savings you owe us nothing.
THE APPROACH WE TAKE
Respect for the partnerships.
Every vendor relationship you hold is vital to daily operations and, ultimately, to the services you provide. We approach every engagement with respect and an open mind, backed by proprietary healthcare pricing data that lets us secure competitive rates without adversarial tactics.
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ANALYZE
We examine operations, purchasing habits and vendor and service contracts to identify opportunities for efficiencies and cost savings.
BENCHMARK
Our subject-matter experts compare your processes and habits against industry best practices and pricing against our local, regional and national databases
OPERATIONALIZE
We work with your team to rightsize service and product delivery and vendors to optimize pricing in line with market conditions. Our ultimate goal is to optimize your operations and vendor partnerships for long term sustainablity.
